Dunzo & SHIELD: Partnering for Fraud-Free Trust
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Dunzo & SHIELD: Partnering for Fraud-Free Trust

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Dunzo, India’s hyperlocal delivery platform, Thursday announced that it is strengthening its fraud prevention capabilities through a partnership with global risk intelligence company SHIELD. Dunzo is the first quick commerce company in India that will leverage mobile-first risk intelligence to tackle fraud and stay ahead of emerging threats.

Dunzo will leverage SHIELD’s AI-powered Device Intelligence solution to pinpoint all fraudulent activities in real time.

The SHIELD ID – the global standard of device identification – will empower Dunzo to accurately determine the physical devices behind the creation of fake accounts and promo abuse. At the same time, the SHIELD Risk Indicators will expose devices running malicious apps and tools commonly associated with fraud, enabling Dunzo to take action against fraudulent accounts.

Kongkan Saikia, Associate Director of Fraud Prevention at Dunzo, commented, “SHIELD’s technology has become an important element in building Dunzo’s strategy against fraud attacks. We’re now able to instantly stop fraud attacks at the source, and better use our time on cases that truly require a human touch.”

SHIELD’s technology is uniquely able to stop fraud without requiring personally identifiable information, empowering Dunzo to maintain user privacy without compromising security.

Gautam Sehgal, Director at SHIELD, added, “Dunzo is a category-defining company whose brand name has become a verb, based on a well-earned reputation for speed and reliability. SHIELD is proud to partner Dunzo to support the scalability of its services and brand promise, making certain that its resources are channeled towards incentivizing genuine delivery partners and the growth of its authentic user base.”

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